How do you like this conversation:
Hi, Jaci usually cuts my hair, and she said she'd leave a new conditioner for me at the front desk.
Hmmm, I don't see any here, and she's with a patient right now.
(Gives confused look) I don't know anything about the line y'all are carrying now. Do you have one for fine hair?
Yes, we sure do. Most of our patients really like the one that's a little more moisturizing better though.
(Thinking maybe she thinks I'm a chemo patient or something) Um, patient?
Yes, we provide healthcare for hair, so we cater to our patients, not clients.
(Thinking WTH?) Oh ok. Well, hmm, my hair is a little more on the oily side than the dry side, so I'm not sure I really need the moisturizing one. Maybe I'll just get whatever Jaci uses on my hair next time. Thanks a lot for your time though.
Seriously! We have gone waaayyyy too far. I cannot stand the semantics game.
3 comments:
I have been having a hair emergency for about 4 years now...nothing makes it behave.
I do like directv better than dish, but I have a brother in law that likes dish better. I think it is what you get used to. Directv does go out if it is raining really hard...about once every 3 or 4 months we have rain hard enough to knock it out for 5 minutes. I wonder if location makes any difference?
That's just a way to try to "stand out." My advise to that chick: stand out with your SERVICE AND PRODUCT not your labels.
Oy.
OMG that is too weird! Even as a massage therapist, I say 'clients' not 'patients' - so odd! Hope your hair gets the care it needs before it's too late! ;)
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